Ordering from our site couldn't be simpler. Each product has an 'Add to Cart' button. Simply click on the button, you'll be taken through to a secure Paypal screen and given the option to either check out now or carry on shopping.
You'll notice that each individual item has a postage amount set against it. For Design Sheets, the postage has been set at £1.00 per sheet, however if you're looking at buying the full range, once your Paypal payment has been received and your order processed, you will actually be refunded an amount of postage.
The buying by Paypal is a new system for us and we ask you to bear with us regarding the postage charges allocated to each item. Rest assured, the total postage that you need to pay will not exceed what is stated on our postage webpage here . Refunds of overpaid postage will be made within 48 hours of your order being processed.
Alternatively, if you're struggling with the Paypal instant purchase and check out, then you can just list your required purchases in a simple email to:
sales@facepaintingproducts.com
and let us know which items you would like to order. We'll send you back a confirmation email along with a paypal invoice for payment. Your items will be sent once cleared funds have been received.
We can be contacted on 01752 218931 or for international orders you can phone on + 44 1752 218931.
Please note that we do not take card payments over the telephone, all payments are taken by Paypal only. Items purchased are sent first class post. See here for postage rates
For our global customers, again we post first class but do not accept any responsibility for any items being held/delayed by Customs and do not accept any liability for any charges imposed by the Customs office in your Country of residence.
Distance Selling Regulations - For UK customers only
In line with the Distance Selling Regulations, UK customers have up to 7 days from receipt of purchase to change their minds, return the goods in an unused condition with original packaging and receive a full, no quibbles, refund. Face Painting Products are proud to uphold the Distance Selling Regulation to ensure that on-line selling is properly regulated and that customers then receive a high standard of customer care and service.
The Face Painting Products Team |
